Frequently Asked Questions (FAQ)

Got questions? We're here to help.

I don’t play video games. Will I still enjoy VR? Yes! Many of our games are appropriate for beginners. The VR experience is so unique that even non-gamers will have a great time.

How do I find you? We are located in the historic borough of West Chester. Our exact address for your GPS is 209 East Market Street, West Chester, PA 19382.

Where should I park? Limited street parking is available. We are also a 5-minute walk from the Bicentennial Parking Facility at 20 South High Street.  

When are you open? We are open 5-9pm Tuesday-Friday and 1-9pm Saturday-Sunday.  All other times are currently by reservation only.  Visit our About Us page for up to date hours of operation.

What’s the minimum age for VR? Depending on their level of coordination, kids as young as five can catch on to VR pretty quickly. We also have a wide-array of games that are age-appropriate for even young kids. Ideally, we recommend ages 6 and up.

How many people do you allow per station?  We allow a maximum of four people per station except for our racing station which has a maximum of two people.  Each station has one headset so only one person can play at a time at each station.  If you want to play certain games together simultaneously, you must book multiple stations.

Do you serve food and drink? No, we do not offer any food or drink.  For private events, we allow food and drink to be brought on site.

Can we reserve your space for private parties? Absolutely! Prices start at $350 for a two-hour event. Visit our Events page for more information.

Do I need to reserve space in advance? Due to limited capacity, we highly-recommend you reserve your preferred time slot in advance. This ensures that your station is ready upon your arrival. Visit our Reserve Time page to book your time.

How much does it cost? For our complete pricing, please visit our Pricing page.

Do you allow for multi-player experiences? We absolutely do.  We will also have an electronic sports (e-sports) league for various titles.